Simply Masquerade - Our Story
Behind The Mask
Simply masquerade mask shop is a small family run business dedicated to providing you our customers with superb quality masks at great prices. Since launching in 2007 Simply Masquerade has established itself as one of the worlds premier luxury Venetian masks destinations.
Sit back, browse and enjoy viewing over the 400+ different designs of GENUINE, hand picked , handcrafted Venetian masquerade ball masks for men and women (most masks are uni-sex by the way).
We hope you have a fantastic time looking at our masks just as much as we do displaying them to you. If you have any questions please do not hesitate to contact us and we will always give you an honest answer.
Why Shop With Us?
Our commitment is to offer you the best combination of superb quality at unbeatable prices & you have our sincere promise that we will do everything possible to make you delighted with your purchase from us - So if you are looking for something a little bit special for your Venetian ball, masquerade party or wedding day we have it all in one place.
If you have a certain masquerade mask or design in mind for your party, wedding or event & you cannot locate it on our website or you would like assistance in finding one to compliment your outfit then please feel free to contact us & we will be happy to help.
Customers who are looking for mass produced or machine made plastic masks do not come to Simply Masquerade. Our masks are selected for, and chosen by, people who want something original, a mask created by artisans who take pride in their craft.
Simply Masquerade champions unparalleled customer service – with fast worldwide shipping to more than 170 countries and easy returns and exchanges with a Customer Care team available most of the day. We offer a seamless hastle-free shopping experience across mobile, tablet and desktop.
We always offer a 14 day money back guarantee if you are unhappy in any way with your mask. All orders received before 11am are posted the same day via recorded delivery. We are in the office between 8am untill 5pm and welcome queries during these times.
Our Commitment To You
We are committed to providing you with best service on the internet, but realise that sometimes things go wrong. We are really sorry if this happens & we urge you to contact us & tell us all about it so we can try to put things right for you & improve our service to all our customers. Your custom is always important to us & your feedback (good or bad) allows us to offer better products & service....Thank you.